How do I know my order has been recorded?
After your order you will receive an order confirmation to the email address you provided during the purchase. If you have not received an email, please contact us at kontakt@kunst100.com.
How can I track my order?
Once your artwork is on its way, you will receive an email with a tracking link.
How much are the shipping costs?
The shipping costs are between 4.95 euros and 29€. This depends on the size and weight of the artwork.
How long does the delivery take?
Our delivery time is approximately seven business days. As soon as your order is received, we will pack your work and get it ready for shipment. We strive to complete this process as quickly as possible. For express delivery, you will receive your work in approximately 2-3 business days from your order.
Can I order express shipping if I am in a hurry?
If you need your artwork soon in a hurry, we can arrange express shipping for an additional charge. Please contact our service department at kontakt@kunst100.com.
Which countries does Kunst100 ship to?
We ship all over Europe. However, our prices shown are for shipping within Germany and prices to other European countries may vary slightly.
We ship our frames and framed artwork only within Germany to avoid damage to the real glass and artwork.
How is the shipment done?
Our artworks are all shipped safely and insured. The shipping itself is handled by DHL or DPD.
How are the works of art packaged?
Our artworks are all shipped safely and insured. We take great care to package your artwork carefully and provide the packages with a note for the post office to handle with care. Framed artwork is shipped securely padded in parcel form. Single artworks without frames are packed in a secure art roll in which the work is optimally protected.